What I really engaged me when I first started using WordPress was the sense of community. Relatively large, but close knit. Most people know who the big players are, who the new comers are, etc. Who’s making the hot themes and who made the themes that are starting to get a bit tired.
Enter Kirk. Kirk is exactly the person who I want downloading my themes. After downloading and playing with one of my themes (blog.txt to be specific), Kirk e-mails me requesting some support for some specific but discreet task. I help. I’m happy to.
Kirk files tickets on my theme project pages for things that are broken or could be enhanced. Some I accept, some I don’t. He takes both well. I hear from him now and again. A happy user.
Here’s what separates Kirk from most users. Kirk e-mails me wanting to know how to disable the generator link. For security,
he says. Regardless of whether or not I think this improves the security of his blog, I help. I describe the problem and set him off in the right direction.
For this, I make him a simple plugin he can upload based directly on what Peter Westwood documented on his blog. Easy as pie. Took me ten minutes. I slap it into a PHP file and send it along to Kirk knowing he’ll take it from there.
But what Kirk does is, instead of being satisfied after his problem was solved, he shares his experience and provides the solution for others.
Community. Here, here.